what to expect
Time-in is Me-Time
We definitely welcome walk-ins! But if you are booked in, we recommend you arrive 10 minutes prior to your appointment to check-in, chill, and grab a drink from our café.
Comfort is Key
Our registered massage therapists are professional and accommodating so you’re in good hands. We like choices, so feel free to specify your therapist gender preference at the time of booking.
Take a Seat
If you are booked for the seated massage experience, please wear loose clothing, as these services are done fully clothed. Do not fret though! We do have shorts available – if you’re coming in for a service that includes a foot massage.
Lean Back and Carry On
We want you to get the most out of your experience. Every foot massage includes a complimentary foot soak before your treatment, so don’t worry if you’ve been wearing shoes all day. It’s the perfect pick me up! Simply sit down and relax, then carry on with your day. The rumours are true: our dedicated 25-min chair-massage session can help alleviate your stress and increase your joie de vivre.
Because we wanted to be thorough, we also offer full-body massages (on our massage tables). For these sessions, while we do not have showers on-site, we provide a warm towel to wipe yourself down as needed. Plus, you can stop by our touch-up station to refresh yourself before going back out into the real world, ready to conquer it.
The Mood Matters
Sometimes a cigar is just a cigar and sometimes the light just needs to be perfect. We care about your perception and relaxation, so all rooms have individual lighting controls with the highest quality heated tables, covered in clean crisp linens and a plush blanket. We want you to feel good, so you can always communicate any requests or concerns to your Massage Therapist during your treatment. Your level of comfort is our top priority!
You’re here to relax and enjoy, so we’ve designed our online booking process to feel (almost!) the same. Simply select the service, date, and time and follow the prompts. Oh, and specify therapist gender preference at the time of booking (and even a preferred RMT if you wish!).
will my massage service be covered by my employer benefits and/or insurance?
All our massage therapy services are performed by Registered Massage Therapists (RMTs) licensed and in good standing with the College of Massage Therapists of Ontario. If you have medical benefits provided through your employer and/or via insurance, RMT services are often covered as part of these benefits. We recommend you contact your employer or plan administrator for further information on whether RMT services are covered under your specific benefits package. We are happy to provide an RMT receipt for this purpose at the conclusion of your visit.
We are located on the south side of King St. W, just west of Spadina Ave. There is a PARKING lot located directly across us on the north side of King St. W, just west of Spadina Ave (right beside Weslodge restaurant, with an orange sign). The parking lot is managed by an unaffiliated 3rd party company (and all rates are set by that company).
booking a group?
We love gatherings! We just ask for a little heads up… Please email us at email@example.com to book services for parties of six or more.
hosting a party?
Be our guest! Touch is the perfect spot for an atypical and chic get-together so we are more than happy to host your private events and parties. Email us at firstname.lastname@example.org for more information. See you in our Inbox!
gift of touch
We offer gift certificates, so you can give a loved one the treat of relaxation! Our Gift Certificates are versatile, and may be redeemed for services or in our retail shop. They are to be treated as cash, as we are unable to replace lost or stolen certificates. Note: All Gift Certificate sales are final and cannot be refunded. Bummer.
to tip or not to tip?
Our massage therapists are important to us, and while this is not required, we encourage tipping since rates do not include gratuity. 18% or more is both appropriate and appreciated (and 100% of your tip goes to the RMT that performed your service). We’re in the business of feeling good, and that goes for everyone.
feeling sick or unwell?
We understand, s**k happens! If you are sick or feeling under the weather, please let us know and we will be happy to reschedule your massage at no charge. We recommend not getting a massage if you are sick since in some cases it can worsen your condition. We want to make sure to respect and protect everyone’s well-being, and for you to completely enjoy the treatment!
Everyone deserves a good massage and we want to ensure the utmost comfort. We require our guests to be 18 years of age to receive treatments on their own. If you are under 18 years old, you will need written and signed consent from a parent or legal guardian and they will need to be present in the treatment room during your appointment.
For the Mamas to be! We have a curated treatment that is specially designed to target your concerns and improve relaxation. Please note that prenatal massages can only be performed after the first trimester is complete so feel free to book any time after the 3-month mark.
Touch Massage Bar accepts Cash, MasterCard, Visa, and American Express as payment. We do not accept personal checks, so travel light and keep your card-in-hand après appointment.
As with most local, ethical businesses, we are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and menu updated, please note that prices and services are subject to change at any time.
We are proud to be an inclusive space and love having you as a guest but we do reserve the right to refuse service at any time, to anyone, for any reason we deem appropriate.
where do you ship to?
We currently only ship to Canadian addresses.
We offer complimentary standard shipping within Canada on orders of $250 CDN or more (not including discounts and tax)
what is your return policy?
Online purchases may be returned to Touch Massage Bar store location or by mail, within 14 days of the purchase date, for store credit only. Goods must be unopened, unused, undamaged and in its original packaging.
Sales are final on all candles, incense, gift cards and sale and promotional items.
You will be responsible for paying for return shipping costs.
Shipping costs are non-refundable.
what is your exchange policy?
Exchanges are available in-store only.
can I pick-up my order?
Definitely! You can pick your order from:
Touch Massage Bar
451 King Street West, Suite 102 Toronto, Ontario, M5V 3M4